- March 19, 2020
- Posted by: Sprouse Insurance
- Category: Agency, Insurance
The impact of the coronavirus (COVID-19) is being felt on a local, national, and global level with unprecedented speed. Ohio businesses, organizations, and families are being called upon to do all that we can to help avoid the spread of this virus in the communities where we work and live.
Because the health and safety of our clients and associates is our number one concern, both Sprouse Insurance office lobbies will be closed to the public beginning Thursday, March 19th – until further notice.
While our physical doors won’t be open, we are open for business! Our team will be available to serve the needs of our clients during our normal business hours of 8:30 a.m. to 5:00 p.m. Monday through Friday. We are just a phone call or email away! We appreciate your patience as we all pull together to get through this challenging time.
Premium payments can still be made using company websites, by calling our offices with credit card or checking account information or dropped in the vestibule at our Fremont office during our business hours. We will no longer be accepting cash and we ask that you have a check for the exact premium amount along with your billing stub.
We will be in communication with our clients as this fluid situation develops. You can follow us on Facebook for additional information.
Please call us as you normally would with any questions regarding billing, claims, policy changes or general questions:
Fremont Office: 419-332-3411
Genoa Office: 419-855-4170
After hours claims should be directed to your insurance company. Please visit the CLIENT SERVICES AND RESOURCES page.
Derek J Sprouse, President